Standardising the use of lean six sigma through effective change management to drive cross-functional efficiencies and services

In the era of globalisation, growing international competition urges organisations all over the world to focus on gaining competitive advantage and improving business performance though enhancing the quality of products and services.

The Turkish market is increasingly incorporating a continuous improvement culture that focuses on customer satisfaction and process excellence; quality and operational efficiency appear to be on the top of organisational agendas. In order to stay at the forefront of the competition and capture maximum quality and efficiency, the companies have been increasingly adopting lean six sigma methodologies in the past decade.

Pioneered by such Turkish companies as Borusan Holding, which generated $11 million of bottom-line savings in the first 47 six sigma projects, and Arcelik, which started lean six sigma implementation in 1998, and now has dedicated master black belts in almost all their departments including marketing, sales and finance, the apparent business benefits have resonated in increased investments in lean six sigma methodologies.

IQPC is delighted to announce the “2nd Lean Six Sigma and Continuous Improvement 2012” summit to be held in Istanbul during 17-20 September 2012. With the official endorsement of KalDer, the event will bring cross-industrial experts from such leading companies as Borusan Holding, Arcelik, ING Bank, Finansbank, TEI, Bosch, Hugo Boss, Sabanci Holding and many others to cover real-life case studies on how to utilise lean six sigma in cross-functional bases to increase your revenues.

Key topics include:

  • Building continuous improvement culture though the adaptation of lean six sigma methodologies
  • Leveraging innovative ways to improve the quality of services and delivering maximum customer satisfaction
  • Driving innovation through lean six sigma for process improvement and process development
  • Understanding the next phases in lean six sigma implementation to achieve total quality management
  • Case studies from industry leaders on how to integrate lean six sigma tools and principles throughout different departments to improve overall business performance

Who should attend:

  • Head of: Process/Operations/Business Excellence/Continuous Improvement
  • Head of: Quality Assurance/Quality Control/Six Sigma/Lean Six Sigma
  • Vice President of: Process/Operations/Business Excellence/Continuous Improvement
  • Vice President of: Quality Assurance/Quality Control/Six Sigma/Lean Six Sigma
  • Manager/General Manager of: Process/Operations/Business Excellence/Continuous Improvement
  • Manager/General Manager of: Quality Assurance/Quality Control/Six Sigma/Lean Six Sigma
  • Design for Six Sigma
  • Black Belt/Green Belt/Quality Officers
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